Apple Waiving iPhone 4 Restocking Fee
Unless you have been living under a rock for the past week or so, then you have undoubtedly heard of all of the issues that have been plaguing Apple’s new iPhone 4 since its launch. Good news has come out of all of this though; Apple has decided to waive the normal $20-$30 restocking fee if you return the device within 30 days. Congratulations Apple, you decided to do the right thing.
The reason Apple was forced to let customers return the phone without paying the restocking fee is because of the now infamous “death grip” problem. Depending on how the new smartphone is held, it loses signal strength bars. Apple asserted on Friday that the problem is due to a glitch in the formula the phone uses to calculate how many bars to display. The company said that, “Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength.” Look here for more information on the reception problem and what Apple plans to do to address it.
So what is next for the ongoing iPhone saga? No idea, but lawsuits have already started being filed.
The device certainly has had a wild release. Around 1.7 million of the iconic smartphones were sold in the first three days that they were available. However problems with yellowed screens, synchronization to Microsoft Exchange issues, the occasional swapped buttons, yellow tinting appearing in pictures taken indoors and of course the reception blunders have been battering the phone in the news and blogosphere. In recent years, Apple has become known as a company with epic product launches, so the problems have come as a surprise to many. It looks like Apple was in quite a rush to get the new phone into consumers’ hands and did not test the devices as thoroughly as it should have.
Will you be returning your iPhone 4 now that the restocking fee is being waived? Or will the dropping of the fee make you more inclined to pick up one of the new phones in case you have problems with it? Let me know what you plan on doing.iphone reception issues, return policy, apple iphone 4, apple iphone reception, restocking fee